FREQUENTLY ASKED QUESTIONS

The programme will be conducted in one or other of these languages, depending on the participants and their language skills. During the week, you will certainly have the opportunity to practice several languages if you feel like it!

Depending on the season and the location of your stay, you will need to adapt the contents of your suitcase. In any case, we invite you to take clothes adapted to outdoor and indoor physical activity: jogging / trainers / walking shoes / towel / windproof jacket And depending on the conditions: rainwear, gloves, hats, jumpers... Also remember to bring your thermos and/or water bottle for the workshops and a backpack for our outdoor activities! Following your booking, you will receive a welcome email with more detailed information specific to your stay.

Together with our experts, we promote organic, local and seasonal food. We invite you to discover the the benefits of a flexitarian diet. If you have allergies, intolerances or a specific diet, please let us know in the questionnaire and during the pre-stay interview.

We understand that it is important to stay connected to our family and environment. At the same time, Wellnest Retreats are an invitation to disconnect from your daily life and reconnect with what is most important: you! We invite you to leave your phones, tablets and other connected objects on your arrival and we will take good care of them until your departure. In case of emergency, you can give us the phone number of the place where we will be staying as well as the mobile phones of our staff who will be able to make the link.

Our stays are designed in a holistic way. The 4 pillars are interconnected and a sustainable balance is only possible through daily practice. Our programmes include the possibility of creating sub-groups according to your background and level of personal practice. Our 4 experts will be present throughout the course of your stay to best meet your expectations.

Our experts will stay with you for the duration of your stay. You will be able to have individual and informal discussions during meals or breaks, depending on their availability.

We offer 3 or 6 day programmes for individuals and tailor-made programmes for groups. We provide for more advanced and evolving levels from one stay to the next.
Each stay is unique for several reasons:

• different places
• different groups
• different seasons
• different themes (under development)

No problem - everyone is welcome! The pre-stay questionnaires help us to understand who you are. The pre-stay interview will also be an opportunity to align your expectations/needs with our programmes. Our groups of maximum 20 participants can be split into sub-groups with adapted activities.

Generally from 8am to 7pm with workshops of 45' to 60'... with breaks of course! In total our days include about 5 hours of activity.

We have selected a number of accommodation facilities within 1.5 hours of Geneva.

Children will be welcome during the "family stays" which will be developed in the near future.

20 people in total with the possibility of splitting into sub-groups to tailor and personalise your experience.

You can select and book your holiday on our website - www.wellnest-retreats.ch. Details of your selected holiday will be sent to you by email, together with our contact details to answer your questions, and our bank details for your payments. Your booking will be confirmed by email once your 50% deposit has been paid by bank transfer. The balance of your booking will be due at the latest during the week before your stay. Thank you :)

You can cancel at any time, and will be refunded under the following conditions (*):

• 100% of your deposit up to 1 month before the start of your stay (*),
• no refunds possible within 4 weeks before the start of the stay, unless you/we find a replacement :)

In three steps:

1. your pre-stay "onboarding": you will receive questionnaires to fill in, directly by e-mail or on your dedicated internet space, followed by a face-to-face or videoconference meeting with one of our Experts to review your abilities and expectations.
   This first step will allow us to establish your programme during your stay between our 4 pillars and sub-groups.
2. the stay: with our typical days from 8am to 7pm (hyperlink - typical day).
3. your post-stay follow-up: according to your needs, you can keep in touch with our Experts and the Wellnest community, notably via your personal space accessible via our website.

Following your confirmation of a booking, your onboarding is divided into 2 steps:

1. you will have access to our questionnaires related to the 4 pillars that you will have to fill in a few weeks before your stay,
2. Following receipt of your answers and any questions, a meeting with one of our Experts will be organised, either in person in the canton of Geneva in Switzerland, or by video-conference.

Following the experience of a Wellnest retreats stay, our website will provide you with access to your personal private and secure area, which will give you access to

• to the Wellnest Retreat community who wish to stay in touch. These are exclusively participants who have already experienced a stay,
• to our Experts with whom you can continue to discuss one or more pillars,
• to the contents of our programmes, recipes and newsletters to stay informed of our new stays and latest news.

We have selected our hotel partners on the basis of values that we share, optimum quality and comfort, proximity to nature to ensure peace and quiet during your stay. Please note that depending on the location of your stay, you can request an upgrade to a luxury room or suite, at an additional cost which will be communicated to you on request.