Privacy Policy

This declaration applies between WELLNEST RETREATS SA, whose registered office is located at 11 chemin de Clairejoie, 1225 Chêne-Bourg in Switzerland, registered in the Geneva Trade Register - CHE-254.387.497, and any natural person browsing the WELLNEST RETREATS SA website, under the address www.wellnest-retreats.ch.

The protection of your personal data is very important to us. We collect, process and use your data in strict compliance with the legal requirements for data protection. Insofar as our website contains links to other external websites, this declaration does not apply to the collection and use of data on external websites.

Nature of data processing and use:
Depending on your navigation on our site and the use you make of it, we collect, process and use the following personal data: address (title, first name, surname, postal address), e-mail address, telephone number, IP address, date and time of visit, nature and pages consulted.

These data are used to meet three needs:

1. to process reservations and/or orders from our customers.
2. to understand the nature of our site usage and visiting behaviour.
3. to allow the implementation of targeted and relevant advertising campaigns on the Internet.

Use of data for the purpose of processing holiday bookings and orders and the use of the website:
When you visit our website, various connection data are temporarily stored: IP address, cookies, URL of the previously visited page, date and time, files viewed. We only record, process and use this personal data if this is necessary for your navigation on the website (better browsing experience such as saving your profile) or for contractual purposes, such as booking our holidays, and/or purchasing our products online or organising a competition. The data collected is processed and used in an anonymised form as long as you have not created a profile on our site and some browsing data continues to be processed and used after that.

Use for marketing and advertising purposes:
The WELLNEST RETREATS AG website uses technologies to collect, process and use trend data for marketing purposes and to optimise its services. These technologies may use cookies (i.e. small text files installed on your terminal) to identify your browser on a subsequent visit. A pseudonym is assigned to this data to create a usage profile. The data is not used for personal identification purposes or correlated with the personal data of the bearer of the pseudonym. IP addresses are processed and used exclusively in anonymised form. You may object to the collection and storage of your data at any time, with immediate but not retroactive effect (see section: Right of objection).

We process your permanent data and/or your usage data exclusively for the purposes of advertising, consulting and market research as well as for the adaptation of the website to your needs. If we need your permission, a clickable box refers you to a specific consent text. You can withdraw this consent at any time by post or e-mail.

Right of access, rectification and opposition:
On request, we will provide you with the data we have stored about you by e-mail, by sending an e-mail to contact@wellnest-retreats.ch or by post to the company's headquarters. You can ask us at any time to rectify the data stored about you.

If you do not wish or no longer wish us to collect data through a cookie, you can simply ban cookies from our website through the settings of your internet browser. You can also use our cookie consent banner to refuse cookies that are not necessary for the operation of our site.

Similarly, if you no longer wish us to send you promotional e-mails or newsletters, you can automatically unsubscribe at any time by following a link in each promotional e-mail you receive.

By browsing our website and/or booking our holidays, as well as purchasing products on our website, you agree to our General Terms and Conditions of Sale and to the terms of this Data Protection Statement.

Geneva, 25/11/2021